FAQ

At Elite Document Solutions, we strive to complete services in a timely manner. However, as a solo business owner with a unique set of personal circumstances, including medical challenges, there may be rare occasions where unexpected delays occur. In such cases, I communicate with clients promptly to adjust timelines as needed Our standard turnaround times are as follows: Standard Processing Times: General Documents (Contracts, Proposals, Business Plans, Promissory Notes) – Up to 7 business days Estate Planning (Wills, Power of Attorney, Healthcare Directives) – Up to 7 business days Family Law (Divorce, Legal Separation, Custody Agreements, Restraining Orders) – Up to 7 business days Business Formation (LLC Formation, Operating Agreements) – Up to 7 business days Real Estate & Probate (Deeds, Heggstad Petitions, Conservatorships, Guardianships) – 10-14 business days Complex Cases (Living Trusts, Multi-Document Packages, Extensive Legal Research Required) – 10-21 business days Rush Service (Expedited Processing) For urgent matters, we offer expedited document preparation for an additional fee. Rush processing is subject to availability and must be requested at the time of service. Priority Processing (3-5 Business Days) – Additional $75 Expedited Processing (24-48 Hours) – Additional $150 Same-Day Processing (Subject to Availability) – Additional $250 Rush service availability may vary based on workload, document complexity, and client responsiveness. To request expedited processing, please contact us at (949) 490-2377 or info@elitedocumentsolns.com before placing your order. Factors Affecting Turnaround Time: Client Responsiveness: Delays in providing required information, approvals, or signatures will extend the completion time. Volume & Complexity: More complex cases or high-demand periods may require additional processing time. Court Processing: If filing is required, court processing times are separate and may impact overall completion. Third-Party Delays: If other entities (banks, title companies, government agencies) are involved, processing times may vary. Disclaimer: All turnaround times are estimates and subject to change based on workload, document complexity, and client cooperation. If additional time is required, clients will be notified accordingly. For expedited requests or questions regarding turnaround times, please contact us at (949) 490-2377 or info@elitedocumentsolns.com.

Yes, we offer a membership program that provides exclusive benefits such as unlimited consultations, document credits, and discounts on additional services. Learn more about our membership here.

Yes, we offer rush services for an additional fee, subject to availability. If you have a tight deadline, please contact us as soon as possible to discuss your needs.

We understand that minor adjustments may be necessary, and we’re happy to make one round of edits at no additional charge. However, additional revisions or extensive changes beyond the initial request may incur an extra fee. To ensure a smooth process, we encourage clients to provide accurate and complete information at the start and carefully review their documents for any needed changes. This helps us serve you more efficiently and avoid unnecessary delays or costs.

We accept payments via credit or debit cards and other secure methods approved at the time of booking. Full payment is required upfront to begin work, and all payments are final.

As a service-based business, we do not offer refunds under any circumstances. This includes prepaid appointments, no-shows, or appointments not rescheduled in a timely manner. Late Cancellations: Cancellations must be made via email to info@elitedocumentsolns.com at least 48 hours before the scheduled appointment. Cancellations made within 48 hours of the appointment will result in a non-refundable fee. However, if you believe there is an error in the work directly caused by us, we will review and make necessary corrections at no additional charge. This applies only to errors that fall within the scope of the original request and does not include changes, additional requests, or modifications beyond the agreed-upon service. We value your time and ours, and we ask that clients carefully review their commitments and provide advance notice if rescheduling is necessary. Please ensure you are prepared to proceed before booking your appointment.

While we strive to provide accurate and professionally prepared documents, we cannot guarantee acceptance by third parties such as courts, agencies, or other entities, as their requirements and decisions are beyond our control. If your documents require changes due to an error made on our part, we will promptly correct them at no additional cost. However, if changes are needed due to third-party actions, additional charges may apply. We encourage clients to verify specific requirements with the relevant entity before submission.

At Elite Document Solutions, we take great care to ensure your documents are accurate and complete. If you discover an error, please contact us immediately, and we will make the necessary corrections at no additional cost if the error was on our part. Please note: We do not make any warranties, guarantees, or promises regarding the actions or decisions of any third parties involved in the outcome of your purchased services. Do you guarantee my documents will be accepted? While we strive to provide accurate and professionally prepared documents, we cannot guarantee acceptance by third parties such as courts, agencies, or other entities, as their requirements and decisions are beyond our control. If your documents require changes due to an error made on our part, we will promptly correct them at no additional cost. However, if changes are needed due to third-party actions, additional charges may apply. We encourage clients to verify specific requirements with the relevant entity before submission.

Once you schedule an appointment with us, we will assess your needs and outline a clear plan of action to move forward with your service request. Depending on the service, it may take anywhere from 7-10 business days to complete the project or begin the process for more extensive projects. After your documents are prepared, it is ultimately the client’s responsibility to review them for accuracy and completeness before submission. What is your policy on edits and changes? We understand that minor adjustments may be necessary, and we’re happy to make one round of edits at no additional charge. However, additional revisions or extensive changes beyond the initial request may incur an extra fee. To ensure a smooth process, we encourage clients to provide accurate and complete information at the start and carefully review their documents for any needed changes. This helps us serve you more efficiently and avoid unnecessary delays or costs.

Yes, we can assist with filing your documents through a courier service for an additional fee. This ensures your documents are delivered promptly to the appropriate entity. If you prefer to file the documents yourself, we can provide guidance on how and where to submit them.

While our expertise primarily focuses on California-specific requirements, we may be able to assist clients in other states depending on the service. Please contact us to discuss your needs further.

People should choose Elite Document Solutions for several compelling reasons: ​ 1. Expertise and Precision At Elite Document Solutions, we have the knowledge and experience to handle a wide variety of legal, personal, and business documents with accuracy and attention to detail. Our team is skilled in preparing forms for Family Law, Estate Planning, LLC formation, Credit repair, Real Estate, and more—ensuring that every document is prepared correctly the first time. ​ 2. Time and Stress Savings We know how overwhelming paperwork can be. By entrusting your forms to us, you save time and avoid the stress of dealing with complex legal language, rules, and procedures. We simplify the process for you, allowing you to focus on what really matters. ​ 3. Customization for Your Needs Every client’s needs are unique. Whether you’re looking to draft a will, set up an LLC, or need help with eviction notices, we tailor our services to fit your specific requirements, ensuring that the documents meet your exact needs. ​ 4. Fair and Flexible Pricing We offer competitive starting rates with a commitment to transparency. While costs may vary based on your specific needs, we ensure you’ll always receive a detailed estimate upfront—no hidden fees or surprises. ​ 5. Comprehensive Services Under One Roof Whether you need legal documents for personal or business use, we provide a one-stop solution. From family law forms to real estate contracts, you can rely on us for all your paperwork needs, streamlining the entire process. ​ 6. Confidential and Secure At Elite Document Solutions, we take your privacy seriously. We maintain the highest standards of confidentiality and security to ensure that your sensitive information is always protected. ​ 7. Fast and Reliable Service We understand that time is of the essence, so we prioritize quick turnaround times without sacrificing quality. You can count on us to get your documents ready when you need them most. ​ 8. Customer-Centered Approach We are committed to providing exceptional customer service. Our team is always ready to answer your questions and walk you through the process. You’ll never feel alone or confused when working with us. ​ Why Choose Us? Elite Document Solutions is dedicated to providing professional, reliable, and accurate document assistance—so you can handle your future with confidence, knowing your paperwork is in expert hands.... Is this to much or perfect?

No, we do not provide legal advice. At Elite Document Solutions, our focus is on professional document preparation. While we take care to prepare your documents according to the information you provide, it is ultimately the client’s responsibility to review them for accuracy and completeness. If you require legal guidance or interpretation, we strongly recommend consulting a qualified attorney.

We can help you understand the types of documents typically used in situations similar to yours based on the information you provide. While we do not offer legal advice, we can guide you in selecting services that align with your goals. If you're unsure about legal requirements, we recommend consulting an attorney.

No, we are not attorneys. Elite Document Solutions specializes in professional document preparation services. While we have extensive experience in handling a variety of legal, business, and personal paperwork, we do not provide legal advice or representation. If legal guidance is required, we can connect you with trusted attorneys or affiliated experts to assist with your case.